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Privacy Policy

Last updated: 17 May 2026

This Privacy Policy describes how The Slow House ("we", "our", "us") collects, uses, and protects your personal information when you visit maitri.slowhousepangot.com and interact with the Maitri Women's Retreat.

We take your privacy seriously. We collect only what we need to communicate with you about the retreat, and we never sell your data.

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1. Information We Collect

We collect the following personal information only when you voluntarily submit it:

• Email address — when you join our priority list or newsletter
• WhatsApp / phone number — when you join our priority list or newsletter
• Payment information — processed securely by Razorpay; we do not store card or UPI details

We also collect standard, anonymous usage data through:

• Google Tag Manager / Google Analytics (anonymised page views)
• Meta Pixel (for ad campaign measurement)
• LinkedIn Insight Tag (for ad campaign measurement)

2. How We Use Your Information

• To notify you when a new Maitri batch opens
• To send retreat updates, confirmations, and pre-arrival information
• To respond to your enquiries via WhatsApp or email
• To measure the effectiveness of our advertising (anonymised signals only)

We do not use your data for any purpose beyond retreat communication and legitimate marketing measurement.

3. Where We Store Your Data

Form submissions (email and phone) are stored in a secure cloud database with industry-standard encryption and access controls.

Payment transactions are handled by Razorpay under their own Privacy Policy and PCI-DSS compliance. We do not store payment credentials.

4. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties, except:

• Razorpay — for payment processing
• Our secure cloud database provider — for data storage
• Meta / Google / LinkedIn — anonymised signals for advertising measurement only

5. Cookies & Tracking

Our site uses cookies placed by Google Tag Manager, Meta Pixel, and LinkedIn Insight Tag for advertising measurement. These technologies use anonymised identifiers and do not identify you personally unless you have provided your information elsewhere on those platforms.

You may opt out of these by adjusting your browser settings or using platform-specific opt-out tools.

6. Your Rights (DPDPA 2023 & General)

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your data at any time
• Withdrawal of consent — unsubscribe from our communications at any time

To exercise any of these rights, contact us at the details below.

7. Data Retention

We retain your contact information for as long as you remain on our priority list, or until you request deletion. Anonymised analytics data may be retained longer for business insights.

8. Children's Privacy

Maitri is designed for adult women (18+). We do not knowingly collect personal information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of our site constitutes acceptance of the updated policy.